EXPLORING THE INFLUENCE OF THE QSEN MODEL ON PATIENT SAFETY: INSIGHTS FROM HOSPITALS IN SOUTHEAST SULAWESI, INDONESIA

Abstract

Introduction: Nurses are vital in ensuring patient safety, yet many in developing regions like Southeast Sulawesi lack the necessary training to meet community healthcare needs. This study addresses the gap in nursing competence through the Quality and Safety Education for Nurses (QSEN) initiative, which emphasizes quality and safety in nursing education. Aim: This research aims to evaluate the impact of QSEN training on patient safety among nurses in a regional hospital in Southeast Sulawesi, comparing outcomes before and after the intervention.  Methods: A quasi-experimental design with pre-test and post-test measures was utilized, involving 580 nurses from Bahramis Hospital. Participants were divided into intervention and control groups. Data analysis included univariate and bivariate assessments to evaluate changes in knowledge, skill, and attitude related to patient safety. Results: Post-intervention, the intervention group exhibited significant improvements in knowledge (p=0.000) and skill dimensions compared to the control group. Attitude towards patient safety also showed positive shifts. Despite challenges like high patient-to-nurse ratios, the QSEN model effectively enhanced competencies among participants. Conclusion: Implementing the QSEN model significantly improved nurses' knowledge, skills, and attitudes towards patient safety in Southeast Sulawesi. The findings underscore the importance of ongoing training and institutional support in fostering a culture of safety within healthcare settings. Investing in QSEN education can lead to better patient outcomes and a more resilient healthcare system. Future research should examine the long-term effects of QSEN on clinical practices and patient safety outcomes.