The Influence of Financial Literacy, Financial Inclusion, Financial Management, and Financial Access on Income of MSMEs in the Service Sector in Pontianak City

Abstract

Micro, Small, and Medium Enterprises (MSMEs) play a strategic role in supporting the national economy, particularly in providing employment, alleviating poverty, and improving community welfare. This study aims to analyze the influence of financial literacy, financial inclusion, financial management, and financial access on the income of MSMEs in the service sector in Pontianak City. The research method used is a quantitative associative method with data collection techniques through questionnaires. The research sample consists of MSMEs in the service sector selected based on business scale. Data testing was carried out through validity, reliability, normality, multicollinearity, linearity, and multiple linear regression analysis. The results showed that partially and simultaneously, the four independent variables have a positive and significant effect on MSME income. The coefficient of determination (R²) value of 0.523 indicates that 52.3% of the variation in MSME income can be explained by financial literacy, financial inclusion, financial management, and financial access. Among these variables, financial access has the most dominant influence. This finding emphasizes the importance of improving financial literacy and access as a strategy to strengthen MSME performance. This research also provides recommendations for MSME actors, the government, financial institutions, and further researchers in supporting the sustainable development of MSMEs.